Privacy Policy

Bramble & Creek Press

Effective Date: 16 August 2026
Last Updated: 16 August 2026

At Bramble & Creek Press, we create books and keepsakes that invite children and families to slow down, wonder, imagine, and make memories together. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit www.brambleandcreekpress.com (the "Site"), how we use it, and the choices you have.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with our Site:

Information you provide directly:

Name, email address, mailing address, and phone number (e.g., when you place an order, sign up for our newsletter, or contact us)
Payment and billing information (processed securely through our third-party payment provider — see Section 4)
Messages or details you submit through our contact form
Any other information you choose to share with us

Information collected automatically:

IP address, browser type, and device information
Pages viewed, time spent on the Site, and referring/exit pages
Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including shipping and customer service
Send order confirmations, shipping updates, and related communications
Send our newsletter and community updates, if you've opted in
Respond to inquiries submitted through our contact form
Improve our Site, products, and customer experience
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

We do not sell your personal information to third parties.

3. Newsletter & Community (Substack)

Our free newsletter and paid "Inside Scoop" membership are hosted through Substack. If you sign up, your name and email address are shared with Substack in order to deliver these communications. Substack's use of your information is governed by its own privacy policy, which we encourage you to review.

You may unsubscribe from our newsletter at any time using the link provided in each email.

4. Payment Processing

Purchases made on our Site are processed through a secure third-party payment provider (such as Stripe or Square). We do not store your full credit card details on our servers. Your payment information is collected and processed directly by our payment provider in accordance with its own privacy and security policies.

5. Cookies & Tracking Technologies

Our Site is built on Squarespace, which uses cookies and similar technologies to operate the Site, process transactions, and gather analytics. Cookies are small files stored on your device that help us:

Remember items in your shopping cart
Understand how visitors use our Site
Improve Site performance and content

You can adjust your browser settings to refuse cookies, though some parts of the Site may not function properly as a result. For more detail, see Squarespace's Cookie Policy.

6. Third-Party Service Providers

We work with trusted third-party services to operate our Site and business, including:

Squarespace — website hosting and e-commerce platform
Substack — newsletter and community membership delivery
Stripe / Square — payment processing

Each of these providers has its own privacy policy governing how they handle your information. We encourage you to review their policies directly.

7. Children's Privacy

Bramble & Creek Press creates books for children, but our Site itself is intended for use by parents, guardians, and other adults — for example, to browse or purchase products. We do not knowingly collect personal information directly from children under the age of 13. If you believe a child has provided us with personal information without parental consent, please contact us at hello@brambleandcreekpress.com so we can promptly remove it.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to process orders, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights & Choices

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications at any time
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at hello@brambleandcreekpress.com.

10. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: